Returns & Refunds

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Emailed or Mailed patterns cannot be returned and Gift cards.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at seashellcrafter@hotmail.com.

Clearance items
Only regular priced or sale items may be refunded, unfortunately CLEARANCE items cannot be refunded. If an item is on clearance, it will also say in the description that is cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at seashellcrafter@hotmail.com and send your item to: YarnNecklaces, 9840 Warm Stone St, Thonotosassa FL 33592, United States.

Shipping
To return your product, you should mail your product to: YarnNecklaces, 9840 Warm Stone St, Thonotosassa FL 33592, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs both ways are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Also, if the order qualified for free shipping, the actual shipping that YarnNecklaces paid to ship it to you, will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item or items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.